SHIPPING & DELIVERY
We ship domestically and internationally. All orders are shipped via USPS, FedEx or UPS. Standard shipping within the U.S. over $29.00 is free. International shipping rates for orders $99.99 USD and below, shipping will be $20.00 USD. For orders $100.00 USD and above, DHL express shipping will be free.
Please allow up to 3 business days for us to verify and process an order. Please allow an additional 7-10 business days for delivery. For international shipments, please allow 1-3 weeks for delivery depending on destination and selected delivery service.
We reserve the right to cancel an order at anytime. Similarly, we reserve the right to request additional information from our customers for verification purposes.
We are not responsible for any lost, stolen, damaged merchandise or delayed delivery once we have shipped your order. Once you have received a delivery confirmation number, any claims should be made with USPS, FedEx or UPS. We are not responsible for customs, duties, taxes or miscellaneous fees incurred from importing our products.
A delivery confirmation number is provided once an order is verified, processed and submitted to USPS, FedEx or UPS.
We reserve the right to change or update our shipping policies and procedures at any time without notification.
RETURNS // REFUNDS // EXCHANGES
We want you to be 100% satisfied with your purchase from Kissmemarket. If for any reason you are not satisfied, we would be happy to issue a store credit for any returned merchandise. Returns/Exchanges are NOT accepted for sales items.
Returns must be postmarked and mailed within 30 days from receipt of merchandise. Merchandise must be unworn with the original tags attached and in original packaging (where applicable).
International returns initiated due to refusal to pay duties and taxes will be subject to a $25 restocking fee which will be deducted from the refund amount.
Please include the original packing list with your return to avoid any delays in processing. Once the package is received, our warehouse will process the return, and you will be notified via email.
We reserve the right to correct, update or change our returns/refund/exchange policy at any time without notification.
All returns and exchanges should be shipped via insured traceable mail in a secure package to the following address:
1604 SE 3rd Court, Cover Shopping Center, Deerfield Beach, FL 33441
You acknowledge and agree that you are solely responsible for the accuracy and content of information, including but not limited to name, email, shipping address and billing address provided to us via our website or at our retail locations.